Writing

The work was always
happening.

Developing these ideas in public since 2011 — GOTO Zurich, ConnectJS, Supernova South, 35+ workshops at General Assembly. Here's where the conversation is now.

2026
Mar 10 You Don't Fix Products by Hiring Better People Read → Mar 3 What AI Collaboration Actually Forces You to Document Read → Feb 24 Your Process Is a Product Read → Feb 17 Non-Reactionary UX Strategy — Ten Years Later Read → Feb 10 Being a UX Team of One — What I'd Say Now Read → Feb 3 The Audit-First Pattern Read → Jan 27 Against Completion Rates Read → Jan 20 What Skip Behavior Actually Tells You Read → Jan 13 The Delete Account Test Read → Jan 6 Friction Is Not a Bug Read →